Cloud Telephony Solutions

Meet your AI Agent
Your 24/7 teammate

VoysisOne AI Agent is a cloud virtual assistant that answers calls, chat, SMS, qualifies requests, & routes customers to the right agent — Boost response speed, reduce missed calls, & support your team 24/7.

Chosen by Industry Leaders who need communications that just work — every day.

Imagine a customer experience where every call, chat, or meeting begins the right way —

Instantly handled by an AI Agent that understands, qualifies, and prepares the handoff for your human team.

No waiting.
No missed context.

Just seamless collaboration between people and AI.

Meet your AI Agent

What Does The AI Agent Do ?

The VoysisOne AI Agent acts as your virtual frontline.

Powered by Cisco Webex, Microsoft Teams, and the VoysisOne platform, it automates the first step of every interaction — voice, chat, SMS, or meeting — while keeping your team informed and ready to take over.

uptime for uninterrupted service

0 .99%

Redundant and secure local hosting

Smooth migration

One AI Agent,
Four Powerful Use Cases

AI Agent for Call Centers

Handle every call like your best-trained agent.

The AI Agent greets customers, identifies intent, and routes them instantly to the right department. Before transferring, it provides the next available agent with a full conversation brief.

Results: shorter queues, fewer transfers, and higher first-contact resolution.

AI Agent for Meetings

Your intelligent meeting assistant.

Integrated with Webex and Teams, the AI Agent can schedule, join, and summarize meetings automatically. It tracks key decisions, action items, and syncs notes directly into your CRM or project tools.

Results: fewer missed details, faster decisions, and better team alignment.

AI Agent for Calling

Simplify inbound and outbound communication.

The AI Agent initiates calls for appointment confirmations, reminders, or follow-ups — syncing data in real time with your CRM. For inbound calls, it starts the conversation, qualifies the request, and transfers the customer to an agent with full context.

Results: faster call handling, higher engagement, and more efficient follow-ups.

AI Agent for Messaging for SMS

Your always-on assistant for digital conversations.

Deliver fast, consistent service across SMS, chat, and social channels. The AI Agent handles FAQs, booking confirmations, and order updates — then hands off to a human agent when needed, sharing the full message history instantly.

Results: quicker responses, consistent messaging, and seamless customer transitions.

Ready to meet your new teammate?

Experience the VoysisOne AI Agent live — connected directly to your own systems.

See how it starts conversations, qualifies requests, and seamlessly transfers to your team — just like a real colleague.

Voysis, a company that listens to our needs, a tailor-made solution and a service that meets our expectations.

Pierre-André C.

Directeur – TI & Projets spéciaux

Book your live demo today — and meet your future teammate.

Voysis, a company that listens to our needs, a tailor-made solution and a service that meets our expectations.

Pierre-André C.

Directeur – TI & Projets spéciaux

Common Questions about AI Agents

Here are the most common questions IT leaders ask when exploring AI Agent integration.

How can AI agents reduce operational costs in contact centers?

An AI agent reduces costs in an AI contact center by acting as a virtual receptionist. It answers common questions, qualifies calls, and routes customers correctly—reducing agent workload, lowering cost per interaction, and scaling service without adding staff.

How do AI agents integrate with existing CRM or IVR systems?

A Cisco AI Agent integrates with existing CRM and IVR systems using secure APIs. It accesses customer data and call context in real time, allowing AI contact center automation without replacing current tools or disrupting IT operations.

What measurable KPIs can AI agents improve in a contact center environment?

An AI agent improves AI contact center KPIs such as average handle time, first-contact resolution, abandonment rate, and service levels. Acting as a virtual receptionist, it answers instantly and routes calls accurately, increasing customer satisfaction and efficiency.

What are the data governance and compliance with your AI agents?

A Cisco AI Agent supports Law 25 compliance with secure data handling, access control, and traceability. AI contact center data residency can be configured for Canada or approved regions, ensuring privacy, compliance, and full operational control.

The Voysis Edge

When it’s complex, we make it simple.

For over 18 years, Voysis has empowered more than 500 clients worldwide to simplify complex communication.

Continents Global Coverage

Uptime

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Customer Satisfaction

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Customer Support

0 /7

Satisfied Clients

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Years In Business

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Explore More VoysisOne Cloud Telephony Solutions

Voysis provides businesses with a modern cloud-based call center built on Cisco technology — connecting every communication channel in one easy-to-manage platform.

AI Receptionist

Automatically answers after three rings to capture every customer inquiry.

Call Center

Handle calls, call queues, and reporting in one place. Built on Cisco.

VOIP for Webex & Teams

Reliable, enterprisegrade calling for multilocation dealerships.

Social Integration

Centralize Facebook and WhatsApp messages right in your call center.

SMS Solutions

Send service reminders, confirmations, or promotional messages.

Omnichannel Contact Center

Handle calls, emails, SMS, and live chats in one dashboard.