Omnichannel Contact Center for Retail

No Missed Requests
— In Any Store.

Calls spike. Systems freeze. Customers jump from online to in-store, and your team can’t keep up.

Does That Ring a Bell?

But it doesn’t have to be that way.

Imagine This

After a few rings, your AI Retail Receptionist answers. Every customer call, order request, shipment question, and store message enters one secure cloud platform — fully centralized across all your locations.

Your staff stays focused on customers.

Your IT team regains control.

It doesn’t have to be messy.

Did you know that 54% of customers believe their issues were avoidable?

Companies that scale AI effectively turn customer service from a cost center into a true business growth engine.

Built for retailers who need multi-store control and meaningful cost savings.

Modern retail needs an AI- powered system that stays up, scales fast, and cuts costs — especially for multi-location operations.

VoysisOne brings everything together in one platform: secure VoIP, retail call center, SMS, an AI Retail Receptionist, and full POS integration for retailers of all sizes

Cloud Contact Center (Webex Contact Center)

Real-time routing, queue management, analytics.

VOIP for Webex & Teams

Secure, Cisco-powered re tail phone system for e very store.

AI Receptionist

Automatically answers after three rings. Your new digital receptionist.

Social Integration

Centralize Facebook, Instagram, WhatsApp messages into one retail contact center.

SMS Solutions

Instant alerts for: order pickup, curbside, inventory check, appointment confirmation, customer updates.

Centralized Admin

One platform, a several stores. No more managing a separate system per location.

Multi-Site Centralization

Native features for multi-store groups:

What they love:

The Voysis Edge

When it’s complex, we make it simple.

For over 18 years, Voysis has empowered more than 500 clients worldwide to simplify complex communication.

Continents Global Coverage

Uptime

0 .99%

Customer Satisfaction

0 %

Customer Support

0 /7

Satisfied Clients

0 +

Years In Business

0 +

Ready to Modernize Your Retail Phone System?

Meet your AI Retail Receptionist — free and with no engagement — and see how Voysis helps retailers reduce telecom costs, eliminate onsite repairs, and deliver a smoother customer experience.